Privacy Policy

Grosvenor Casino Edinburgh Privacy Policy

At Grosvenor Casino Edinburgh, we respect your right to privacy and are committed to protecting the personal data you share with us when using our website or opening an account.

What Personal Data Do We Collect?

When creating an account, registering for a newsletter, or contacting customer support, we collect various types of information from you. This may include:

• Contact details (name, email address, phone number)
• Username and password
• Account settings and preferences

We also collect data about your interactions with our website, such as pages visited, search queries, and browser type.

How Do We Use Your Data?

Your personal data is used for various purposes, including:

• Providing access to the account or services requested
• Informing you of changes, updates, or special offers related to your interests
• Personalizing content on our website based on your preferences
• Responding to customer support inquiries

How Is Your Data Stored and Secured?

We maintain physical and digital security measures to protect against unauthorized access to personal data. Our storage facilities are secured with encryption and limited access controls.

Who Can Access Your Data?

Your account details will be available on our internal systems for purposes of providing services, resolving issues, or conducting analytics research. In cases where we need external assistance (e.g., customer support), your information may be shared with third-party service providers. However, they are bound by a non-disclosure agreement to maintain confidentiality.

Your Data Protection Rights

You have the right to:

• Review and access your personal data
• Request corrections or amendments to incorrect information
• Be informed of any data breaches that affect you
• Object to targeted advertising based on profile analysis
• Erase specific categories of collected data

Please contact our support team for assistance with your personal data rights.

How Long Will We Keep Your Data?

We retain information only as long as necessary to provide services or fulfill legitimate interests, which varies based on the specific context (e.g., compliance with regulations, performance of services). After that period has expired and no longer valid, your account will be canceled and associated data stored in backups.

Changes to This Policy

From time to time, we may update this policy. These revisions will only come into effect once they are displayed here on our website or made available via other public means such as email notifications when necessary.

Your continued use of Grosvenor Casino Edinburgh services signifies your understanding that you have been informed about these policies and procedures in place for handling personal data.